Privacy policy

Definitions

• Pad-craft.com refers to « us », « our », « the website », « our services »
• User refers to « you », « your » « subcriber »
• « Personal data » refers to your personal information

Registering to Pad-craft.com services and using this website means your acceptance of this Privacy policy terms and conditions. In case you do not agree with this Privacy Policy you must stop to use this website.

Personal information that we collect

When you subscribe to Pad-craft.com we collect personal data about you. This personal data allow us to identify you, contact you and administrate our customer service delivery of Products in accordance with our Terms and conditions agreement.
When registering to our services your are required to provide us with an email address and a password.

Information automatically collected

Collecting personal data of our subscribers allows us to monitor their profile, to know their preferences and improve their experience in using the services of Pad-craft.com
When accessing to Pad-craft.com and using our services, we may automatically record some information by using data technology like « cookies » wich are files transferred from the website to your computer. Cookies allow us to validate your identity and keep trace of the aereas of the website you visit.
IP address, device identifier, pages you viewed browsing our website and before you access to our website, how long you spent in a page, products of our Catalogue you have donwloaded, your access times, city location, geographical zone, are among the information that may automatically be collected when accessing to Pad-craft.com

Information collected from third parties.

We receive personal data about you from third parties providing credit and debit card autorisation as part of your use of the services of Pad-craft.com

How we use your personal data

We collect your personal information when subscribing to our services  to :

• provide you with the services of the web site,
• maintain, manage and improve our services
• contact you in relation with your Pad-craft account, billing, account credentials administration, Product updates, security alerts
• operate our support services in order to respond to your queries
• analyse your use of the services provided by this web site to improve our knowledge of your interests and preferences with the purpose of providing you a better experience when using Pad-craft.com services
• Pad-craft will use your personal data to enforce the terms and conditions that govern the service, to protect our rights, privacy, safety ,property and for any protection or investigation against fraudulent, harmful, unauthorised or illegal activity

Pad-craft.com will not use your personal data to send you commercial offers, promotions or any marketing communication.

Disclosing your personal data

We disclose your personal data to third parties that provide our website and its associated services (hosting, maintenance, payment services). Your personal information is disclose only to the extent needed by these third parties to accomplish their duties in relation with this website.
We may disclose your personal information if it is required by law enforcement or any legal request or process from governments or public authorities.
In case of Cancellation or termination of your subcription we will delete all your personal information held at Pad-craft.com in accordance with the data retention terms hereinafter.

Your Rights

Under this policy you have the following rights :

• right to get informed about what kind of your personal data we collect and how we use it,
• right to obtain the detailed personal data we hold about you,
• right to obtain any amendment on your personal data in case your personal information is inaccurate or incomplete,
• right to ask us to delete your personal data. However this right is subject to certain exceptions,
• right to retrict the processing of your personal data,
• At any time during your subscription period you may amend your profile information when log-in to your account.

In order to use your rights under this policy, please send us your request to support@pad-craft.com. Pad-craft could deny your request to delete your personal information in the case in order to comply with legal obligations.

Minors and children’s privacy

Our site and services are not directed to children under the age of 16 and we do not collect personal data from children knowing they are under the age of 16 without prior parental consent. If you are under 16 years of age, then you are not elegible to Pad-craft.com site and services and you do not have to access Pad-craft.com and try to use its services.
However, we could accidentally collect personal information from children under 16. In that case when we discover this situation we will erase all the personal information unless proof of parental consent.
If you are parent or guardian of a child under 16 that provided us personal data without your consent, please contact us at support@pad-craft.com to inform us of the situation. In that case we will take all appropriate actions to delete such personal data.

Security of your personal data held by Pad-craft.com

We follow generally accepted industry standards to protect the information submitted to us and maintain appropriate procedures to protect them against accidental or unlawful destruction, loss, unauthorised disclosure or access, misuse. Our procedures includes firewalls, password protection processes, SSL technology and other controls.
However, Pad-craft.com cannot ensure or warrant a 100% security safeguard of any information you provide to us or that will be store for service purposes. When providing us with personal data, you do so at your own risk.
Pad-craft.com will not garantee that your personal information may not be accessed, disclosed, altered, destroyed. In case you have good reasons to believe that your Personal information has been compromised, please contact us as soon as possible at support@pad-craft.com

Data retention

We collect and store your personal information as long as it is necessary for the purpose of communicating with you and the needs of our customer services. We will keep your personal data to satisfy our legal and regulatory obligations. Out of these obligations Pad-craft.com will not retain any personal data of its subscribers and delete this personal data. Private Policy amendments We reserve the right to modify this Privacy Policy at any time and without any prior information or notice. You will be informed as subscriber of Pad-craft.com of any material update of this Policy terms. Amendments of this Private policy will be effective immediately.

Contact us

In case you have to complain about this Privacy policy terms and conditions, or you have any questions about this Privacy policy, you may contact us at support@pad-craft.com